For professionals

Information for professional referrers.

Healthcare, education, workplace, insurance and rehabilitation professionals can refer for assessment, therapy and specialized services.

Reasons to refer

Professionals may refer for questions involving attention, learning, development, emotional functioning or behaviour, or for therapy and specialized mental health services.

Service and location referral matrix

Current availability, clinician fit and service scope are confirmed after review. A referral does not guarantee acceptance, a particular provider or a particular format.

Current BrainLab referral routes
ServicePopulationCurrent accessReferral route
ADHD, autism, psychoeducational, learning-disability/dyslexia, gifted/2e and psychodiagnostic assessmentChildren, adolescents and adults; exact pathway depends on the questionOttawa and Toronto in person; selected Ontario virtual activities where appropriateProfessional referral or assessment inquiry
PsychotherapyIndividuals, couples, families and parents; provider fit is confirmedIn-person or virtual format depends on therapist and serviceProfessional referral or therapy/services inquiry
Occupational therapyChildren, adolescents or adults when the virtual service fitsVirtual across OntarioProfessional referral or therapy/services inquiry
Nurse Practitioner mental-health servicesCurrent population and service fit confirmed during reviewVirtual for clients located in Ontario when appropriateProfessional referral or therapy/services inquiry
Equine-assisted therapyChildren, adolescents or adults may be consideredPartner facility in North Lunenburg in the Cornwall areaProfessional referral or therapy/services inquiry
Group therapyProgram-specificNo stable current or recurring program is represented until verifiedAsk about current programming

Assessment referrals

A clear referral question and relevant background help BrainLab determine the appropriate assessment pathway. Assessment findings inform clinical understanding and recommendations; they do not guarantee a diagnosis, accommodation, funding, eligibility or organizational decision.

Ottawa, Toronto and Cornwall referrals

BrainLab accepts referrals for in-person psychological assessment in Ottawa and Toronto. Equine-assisted therapy is provided in North Lunenburg in the Cornwall area. Other specialized services have service-specific delivery requirements.

Nunavut assessment referrals

BrainLab provides virtual psychological assessments for people in Nunavut when the referral question and required methods suit virtual delivery.

Therapy and specialized-service referrals

Name the requested service or concern where possible. BrainLab will review the type of care, delivery method and relevant professional role.

Information that may help review

Not every item is required for every referral.

  • referral question or reason for contact
  • requested service, where known
  • relevant age or population information
  • location or virtual/in-person needs
  • relevant timing considerations
  • whether consent is in place where applicable
  • whether potentially relevant records exist

What happens after a referral

  1. BrainLab reviews the information provided.

    The referral question and available background provide the starting point.

  2. BrainLab identifies the appropriate service.

    Scope, location, professional role and availability are considered.

  3. BrainLab contacts you about next steps.

    A referral starts the review but does not guarantee acceptance.

  4. Practical details are reviewed before care begins.

    The provider, consent requirements, fees and other relevant expectations are explained.

Reports and coordination

Every psychological assessment includes feedback and a written report. Other services explain what documentation they provide and how they communicate. Who receives documentation is determined through consent and the service involved, and recommendations do not bind schools, employers, insurers, funders or other organizations.

Next step

Make a professional referral.

Use the Referral Builder to structure the question, then choose whether to make a professional referral.